2 verified, source-linked AI implementations documented between 2024–2025.
Published a group-wide Responsible AI Policy (November 2025) governing AI use across all Media24 group companies — 'to ensure that ethical considerations are an integral part of AI development across our Group Companies as this is essential to preserve quality and longevity.' Cited by the KAS/CINIA study 'Navigating Risks and Rewards' (2026) as the leading formal example of AI governance among South African media groups, in an industry where most newsrooms still have no policy or training.
Majority of newsroom staff have access to Toqan for daily workflows; Head of AI (Charlene Rolls) leads responsible-use editorial guidelines and AI literacy programme; Media24 appointed Chief Technology and AI Officer (Mergan Velayudan) 2025; early adopter among African publishers
Media24 is one of 15 organizations in South Africa documented in the index, which holds 24 cases from the country. Its work spans 2 function types, including AI Ethics & Editorial Policy, documented across 75 organizations worldwide.