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The Globe and Mail

2 verified, source-linked AI implementations documented between 2020–2024.

CanadaNorth AmericaNational
Cases
2
Active since
2020
Peak stage
2
Controversies
0

Where the AI sits

Workflow & Operations1
Editorial Production1

AI implementations

2024

Updated AI editorial guidelines (Oct 2024, 2,000+ words): permits transcription, research…

Updated AI editorial guidelines (Oct 2024, 2,000+ words): permits transcription, research and document analysis using Otter and ChatGPT; prohibits AI for writing/editing stories, AI-generated photography, sharing confidential data with AI tools; mandatory human verification of all AI-assisted work

AI Ethics & Editorial Policy2 – Adoption3 – Collaborative Human–AI
Tool: Otter (transcription), ChatGPTSource ↗
2020

Sophi

The Globe and Mail's proprietary AI engine that automates content placement, dynamic paywall/subscription decisions and homepage curation to optimise reader engagement and subscription revenue. Built in-house, it has since been licensed to other international news publishers, making the Globe both an adopter and a vendor of newsroom AI.

Editorial Workflow & Writing Assistance2 – Adoption3 – Collaborative Human–AI
Tool: Sophi — proprietary AI paywall/recommendation & content-optimisation engineSource ↗

Context

The Globe and Mail is one of 14 organizations in Canada documented in the index, which holds 18 cases from the country. Its work spans 2 function types, including AI Ethics & Editorial Policy, documented across 75 organizations worldwide.

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More newsrooms in CanadaAI Ethics & Editorial PolicyEditorial Workflow & Writing AssistanceHow this is verified
Part of J·Index — The Journalism AI Index. Every case carries a live source link. Cite with attribution; bulk reproduction is not licensed. Data licensed CC BY-NC 4.0.